Category: Communication Skills Training

Public Speaking: How To Structure Your Signature Talk

by

Fabienne Fredrickson

Public speaking is one of my strongest strategies for client attraction. There is nothing like connecting with people in person and giving them a sample of what you have to offer.

You may wonder what to talk about and how you should structure the presentation. Let me tell you what I did that worked so well for me with public speaking.

1. Start with your compelling story. I started by saying, \”I want to take you back to 1999\”. I tell the audience my whole compelling story so they know what I went through and can relate to me.

2. Tell people the result of your compelling story. I explained that I dedicated the rest of my professional life to helping people attract clients. This helps the audience know exactly what I am all about.

3. Spell out what you will share during your speech. Tell people what they will be listening to. I used to say, \”I am going to share the 10 steps of the Client Attraction System. Step on is, step two is…\” This lets people know what is coming so they know exactly what you are going to share.

4. Weave in client examples. Share stories of how you helped other people overcome their struggles. These examples help the audience relate personally to what you are talking about. Plus, the client stories may include people who had some of the same problems listeners want to resolve.

5. End by talking about working with you. This is exactly what I said that worked so well at the end of every public speaking event. \”I just shared everything you need. Some of you will go ahead and make things happen. Some of you will want to work with me directly to make things happen faster and get your questions answered. Either way, don\’t let this be \’shelf-help.\’ Do something about this and if I can be of help, please come talk to me now. I\’m very accessible. Let\’s set up a conversation for tomorrow to see if I can help.\”

Every time I conducted my signature talk with this structure and finished up with this powerful ending, I\’d get three to five people coming up to me, depending on how large the room was. And I\’d pick up a few new clients every time. I\’m sure public speaking, using this structure to craft your signature talk, will work for you too.

Your Client Attraction Assignment

Have you written your compelling story yet? Start by thinking about what has brought you to do this work. Think about the challenges you faced and how you overcame them. Share the results and how you feel today having gone through this. Recap what you have achieved and why you do the work you do. Express the emotions to connect with people about the experience to make it compelling.

Copyright (c) 2013 Fabienne Fredrickson

Fabienne Fredrickson, The Client Attraction Mentor, is founder of the Client Attraction System, the proven step-by-step program that shows you exactly how to attract more clients, in record time…guaranteed. To get your F.R.E.E. Audio CD by mail and receive her weekly marketing & success mindset articles on attracting more high-paying clients, visit

ClientAttraction.com

.

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Submitted by: Nicholas Jarder

What Is A Leadership Coaching Service?

A leadership coaching service gives coaching instructions in order to make the most out of workplace performance. This is a focused solution and a results-oriented procedure which involves a coach that may be from outside one s immediate workplace. This is actually an excellent way to achieve a specific work behaviour that improves planning, conflict resolution, goal setting, communication, leadership and teamwork.

The process can involve 1 on 1 coaching for individual employees. It could also include coaching for a group of employees. This would entail the involvement of human resource personnel and the employee s superior. This is a combination not just of counselling but also of organizational and clinical psychology.

How Can A Leadership Coaching Service Be Beneficial To An Employee?

This type of coaching will help one identify problems that are possibly prohibiting you from being the best person that you can be. It will likewise help a person in developing both interpersonal and personal skills. Personally for instance, it will aid in bringing about self-awareness. What is your perception on oneself? How do other people perceive you? Knowing this will enable you to identify and make corrections on self-destructive behavioural thoughts and characteristics that may be causing conflicts and restricting optimum performance.

Through leadership coaching, one would also develop self-management skills. The people engage on it will learn how to destress oneself as well as learn from feedback given by other people. They would also be taught how to set goals and how to use time management to achieve these goals. Thus, better working habits will be developed that result in better job satisfaction and more motivated individuals.

These behavioural characteristics are actually not innate abilities. These are usually learned through going through different life experiences. For instance, one may have exceptional technical know-how yet may not have the interpersonal and personal skills to match the superior technical talent. Thus, this could hinder them from rising up the career ladder. With leadership coaching, this problem can be resolved.

Many people just follow what they have learned through their experiences rather than follow what has been demonstrated to be the best alternative. Thus, through leadership coaching, they get to really experience what it means to achieve one s personal best so that they in turn model the behaviour in their succeeding interactions. In turn when they do so, they perform better at their jobs and increase their job satisfaction level.

What Does Leadership Coaching Involve?

The 1st stage will consist of in-depth interviews in order to pinpoint problem areas. Interviews will also help direct what should be the goal at the end of the process. It would also help identify possible obstacles along the way.

The consultant would not actually be there for lecturing on what needs to be done. Instead, he is there to simply listen then provide advice. Oftentimes, just having a person to talk to would help one unleash their own creativity and problem-solving skills

Just remember that the leadership coach would be there to empower you, not to look down on you. They are there to give feedback and support while also giving advice that will make the person realize the means in which one can improve.

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Why Focusing on English Writing Skills Is More Important Than Spoken English?

by

HIOC

People spend good amount of time and money to learn spoken English online or through traditional English teaching resources. Many of them fail to understand that written English is what is required to excel in career and professional front.

Even illiterate people in English-speaking countries such as US and England speak good English. But the highest level of job they can get is a call center associate or retail counter clerk. Even in most call center jobs, a person should be able to write and record notes in English into computer in understandable manner. As you climb up the corporate ladder, your written English skills gain much importance. Good writing skills ensure professional growth: Good writing skills are essential for professional growth. It is the core aspect while writing resumes, communicating with clients about products, building customer relationships, etc. Good writing is essential in sales as big clients prefer written proposals. Even while writing resumes, clear and well written sentences highlighting your experience, qualities and character, will gain confidence of the recruiter. But most of the English training centers (online or traditional) focus much on teaching spoken English than developing writing skills of a learner. A person who wants to speak English fluently should know that he should first have good command over written English. Once your written skills are good, automatically your verbal skills will be good. Good writing highlights various abilities: Writing in English requires good knowledge about the grammar, vocabulary, and structure. A well-structured writing can effectively convey one’s thought to the reader. Effective written English helps to glide through ideas, feelings, and opinions without getting perplexed. Good writing reflects positive traits like self-confidence, clear thinking, analytical mind, etc. Writing properly makes you look intelligent and professional. A person can effectively write only when he has mental clarity about what exactly he has to convey. Effective written English polishes and organizes your thinking process which makes you speak in better way. What a person speaks is the manifestation of his thought process which develops due to writing. Written English is beneficial while giving presentation as concepts, knowledge, future strategy, etc. Suppose you are a team leader and are asked to submit an action plan or a report about how to approach a project, then it is your writing skills that will help to present the report and gain confidence of your seniors. Accuracy and clarity of thought is important in writing. Since ample time is there in writing, the quality standards are also high. Unless you have speech impediment, good written English skills almost automatically translate into good verbal skills.

The ‘Learn English’ section of Hyderabad India Online helps you learn English in the right way and is designed for people from

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Why Focusing on English Writing Skills Is More Important Than Spoken English?

Submitted by: Ankursingh Rajput

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Finally Take Control of Your Business

by

Advantage Accountants SA

Many business owners have strategy of ‘Crisis Management’ which means that they do a little or nothing in controlling of their business until things get so bad and crisis emerge. Ideally as a business owner and manager you should take preventive steps and measures not to allow a crisis to happen in the first place.

The real problem in controlling of your business is that the most of the value of your business is actually intangible asset so controls have to follow this rule as the most important and valuable things in this in life and in business are the ones our eyes cannot see. For example the biggest value of your business could be your clients or suppliers list, your employee’s knowledge or exclusive contracts. The real question is how to control your suppliers to deliver on time or your customers to pay on time, or your employees to be more productive? Cash is king! Cash budget is the ultimate tool for controlling your business. There is a great chance that if you have realistic cash budget and it is on the target everything else in your business will fall in place. Cash is the lifeblood of your and any other business and without cash your business cannot survive. Therefore your have to closely monitor your cash input and output on daily basis. Many business owners have their cash budget in their heads without realizing what they are doing however if your put it on paper you will be able to plan for a longer periods of time. This will allow you to see if you are doing well or it may be better to shut down your business operations. Cash is not the same as profits and having a ‘profit budget’ cannot replace ‘cash budget’. Your business can be profitable and in the same time you may be insolvent and one step to bankruptcy. For a professional service see your accountant. Performance controls Performance controls are related to profitability and if controls over your cash flow are in place this is your next step. Business is defined as ‘an activity with a view for a profit’ and this is possible if you increase your income, cut your costs or increase your prices. Bookkeeping is the ultimate tool and method to control your profitability as you or your accountant will be able to track and analyze all your income and expenses. Key to increase your profitability may be to have better control over your employees by require them to fill up their time sheets for every day. Procedures and policies can be adopted from other businesses or you can create it for you business by yourself. If your employees are happy your customers will be happy and your business will grow. Client controls Then best way of controlling your clients is to make them happy about your products and services and you have to measure your client’s satisfaction which is not an easy task to do. The best way to do this is to set some key performance indicators such as number of complaints about your product or services or to ask your clients for a feedback or to participate in your survey. Competition controls Yes, you have to monitor and control your competition. Ask yourself the following questions: What are the prices of your major competitors for the same or similar products or services? Where they advertise and how to compares to your advertising plans? Did you see their website? What are their mayor products? Who are their suppliers? It is incredible how much you can learn if you monitor your competitors but remember do not simply copy your competition – beat them by your originality and creativity instead. Control yourself ‘Discipline yourself to do the things you need to do the things you need to do when you need to them, and the day will come when you will be able to do the things you want to do them!’ Zig Ziglar Ask for expert help If you do not have cash budget, bookkeeping and other performance indicators in place there is a great possibility of a business failure. If you are not sure how to set up your cash budget, bookkeeping and other performance indicators see your accountant and if she/he is not ready to help simply look for another accountant.

Advantage Accountants SA Pty Ltd – Adelaide – Australia

Accounting, Taxation and Bookkeeping Small Business Specialists Accounting, taxation and bookkeeping services for individuals & small businesses. Wealth creation strategies, tax planning, and business coaching. Free first half hour consultation for new clients. http://advantageaccountantsa.com.au/

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Finally Take Control of Your Business

Elocution, Accent Softening & Voice Coaching – Stage 1

by

Martin MacLeod

Elocution Lessons – or simply how to make yourself heard at work

Elocution has been around for centuries as a means of helping people to speak with more clarity and finesse. But can some simple elocution lessons or voice coaching lessons actually help improve your impact when you speak today? And does it really have some place in business training? Try some of the very simple exercises in this and a followup article and find out for yourself if elocution or voice coaching might offer you a means of creating more impact the next time you are speaking. Elocution Lesson One – Breathing & Relaxation Firstly we are going to try and relax and take a few deep breaths. OK? And when you breathe in deeply try not to move your shoulders too much but breathe in from your belly (or stomach). Ready? OK …Breathe in ….. deeply … remember to use your stomach … and now wait a few seconds …. then breathe out slowly …. and count out aloud as you do it … … 1 … 2 … 3 … 4 … 5 … 6… 7 … 8 … 9 … 10 … … 11 … 12 … 13 … 14 … 15 … 16 … 17 … 18 … 19 … 20. Try and count all the way to 20 as you breathe out. OK normal breath in again … and out. Now lets try the deep breathing exercise again and count slowly all the way to 20. So … Breathe in ….. deeply … and … wait a few seconds …. then breathe out slowly …. and count out aloud as you do it … 1 … 2 … 3 … 4 … 5 … 6… 7 … 8 … 9 … 10 … … 11 … 12 … 13 … 14 … 15 … 16 … 17 … 18 … 19 … 20. …. try and count all the way to 20 as you breathe out. Elocution Lesson Two – Text Reading How about reading out some text aloud? OK? Print out this page. Then Find yourself a room where you wont be disturbed – or overheard!. Now read the following paragraph:- It was a beautiful day in more ways than one when Gerry finally decided to ask Sally to marry him. The Summer weather had now settled down and although there were still a few clouds in the sky, it was a very bright, blue sky that greeted them as they left the motel. Gerry took Sally by the arm and embraced her. And in that moment, he knew they were meant for each other. Now read it again but this time think about how much your mouth is opening. Try and open your mouth as wide as possible when you speak each word. In fact try and speak each word individually and not as part of a sentence. Try and make each word sound clear as possible. Try and “spit” out each of the words. OK that probably sounds somewhat strange! What we are trying to do there is to make each word have a beginning and an end. Oftentimes when we speak we “slurrrrrr” our speech and do not take enough effort to pronounce each word clearly enough. So lets repeat the paragraph one more time. This time reading it as a whole piece of text (not individual words without meaning) and making it sound as exciting (and emotional) a moment for Jerry as you possibly can. And how did that sound to you? In our next article – “Elocution, Accent Softening & Voice Coaching – Stage 2”, we’ll look at how tongue twisters can help exercise the jaw, lips and tongue to help ensure more clarity when you speak.

Skillstudio offer a range of public courses throughout the UK, including:-

Presentation Skills (3 different levels) Communication Skills Body Language Awareness Vocal Impact Job Interview Skills Skillstudio also offer 1-2-1 coaching and in-house training throughout the UK and Europe in: Presentation Skills Public Speaking Communication Skills Interview Technique Media Skills Assertiveness Body Language Awareness Chairperson Skills Facilitation Skills Telephone Technique Vocal Skills Accent Softening Elocution For more information on the elocution or accent softening and other training offered by Skillstudio check our website at http://www.skillstudio.co.uk or call +44 (0)8456 444 150

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